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FAQs

Feel free to email us anytime at info@kndz.shop, and we’ll get back to you during our office hours, 9am – 5pm EST.

Our vegan lip balm is crafted with clean, natural ingredients like sunflower seed wax, nourishing oils, and a splash of playful flavor! No nasties here—just pure, feel-good goodness for your lips.

Absolutely! We’re all about being kind to the planet. Our packaging is made with Soy Plastic, designed to be as cute as it is sustainable, so you can feel good about your purchase while looking fabulous!

We don’t use any artificial colorings in our products. The natural yellowish hue comes from the raw ingredients, particularly Sea Buckthorn oil, which is known for its rich color and nourishing properties.

No way! We’re 100% cruelty-free. Our commitment to kindness extends to all living beings, so you can trust that our products are made with love, not harm.

Keep it cool and dry! Our balms love a cozy spot away from direct sunlight, so they stay fresh and ready for action whenever you need them.

Our caps are made from biodegradable soy-based plastic, which is eco-friendly and designed with sustainability in mind. Occasionally, they may feel slightly loose if stored in warm temperatures. Don’t worry—this is temporary. Simply store the balm in a cooler place, and the cap will return to its original fit and feel more secure again.

KNDZ vegan lip balms are made with sunflower seed wax and candelilla wax instead of beeswax. Due to the higher melting point of these plant-based waxes, the balm may feel a bit firm during the first few applications. Don’t worry—once you break it in, the texture becomes buttery and smooth. The more you use it, the more it softens with the natural warmth of your lips, making application easier and more enjoyable over time. To maintain the quality and consistency of your lip balm, we recommend storing it at room temperature.

Yes, we do! For more information, please email us at info@kndz.shop, and our team will be happy to assist you with wholesale pricing and options.

We love to see kindness spread! If you’re looking to stock up for a party, event, or just to share the love, reach out to us for special offers on bulk orders.

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