Hey there! Just a quick note—since our products are super affordable and, due to hygiene reasons with lip balms, we’re not able to offer returns or exchanges. But don’t worry, we’ve got your back! If anything arrives damaged during shipping, just contact us at info@kndz.shop within 14 days, and we’ll fix the issue with a replacement. 😊
Damaged Products:
Please contact us immediately at info@kndz.shop if you receive any damaged product(s) in your package. We will replace or ship the appropriate replacements at our expense.